Guide
Credit lenders explained
Find out what a credit lender is, how they operate with car finance, and how they make their loan decisions.


Words by: Andrew Woodhouse
Published on 6 December 2024 | 0 min read
When you buy a car on finance, a lender provides you with the funds you need to buy your vehicle upfront, then you repay them that money in instalments over time.
But who are lenders, and how do they make their loan decisions? Here's everything you need to know about lenders, their role in car finance, and how UK regulations protect you as a borrower.
But who are lenders, and how do they make their loan decisions? Here's everything you need to know about lenders, their role in car finance, and how UK regulations protect you as a borrower.
What are credit lenders?
Credit lenders are financial institutions, businesses, or individuals that provide loans to borrowers. They often expect repayment with interest, which is charged as a percentage of the total loan amount.
You should only use lenders that are authorised by the Financial Conduct Authority (FCA). The FCA regulate financial services in the UK to help protect consumers. Also make sure that you have fully understood the terms and conditions of repayment, and that you can afford to pay each month. Whether it’s for a car, a home, or a personal need, lenders assess your ability to repay the loan (creditworthiness) by reviewing your credit history and other financial factors. When borrowing, you’ll enter a credit agreement which will cover the repayment schedule, interest rates, and any additional fees. Missing payments can result in penalties or debt collection, so it’s crucial to only borrow what you can afford to repay. For free, impartial financial advice visit Citizen’s Advice and MoneyHelper.
You should only use lenders that are authorised by the Financial Conduct Authority (FCA). The FCA regulate financial services in the UK to help protect consumers. Also make sure that you have fully understood the terms and conditions of repayment, and that you can afford to pay each month. Whether it’s for a car, a home, or a personal need, lenders assess your ability to repay the loan (creditworthiness) by reviewing your credit history and other financial factors. When borrowing, you’ll enter a credit agreement which will cover the repayment schedule, interest rates, and any additional fees. Missing payments can result in penalties or debt collection, so it’s crucial to only borrow what you can afford to repay. For free, impartial financial advice visit Citizen’s Advice and MoneyHelper.
Types of credit lenders2>
Some of the most common types of credit lenders include:
• Banks offering personal loans, mortgages, and more. • Credit unions, which are not-for-profit member-focused organizations. • Online lenders that offer digital loan applications. • A range of lender companies that focus on specific needs, such as car finance. We’ll cover these in detail below.
• Banks offering personal loans, mortgages, and more. • Credit unions, which are not-for-profit member-focused organizations. • Online lenders that offer digital loan applications. • A range of lender companies that focus on specific needs, such as car finance. We’ll cover these in detail below.
Car finance lenders: What you need to know
Car finance lenders, also known as car finance companies, provide loans to help you purchase a car without paying the full price upfront. Common types of car finance include Personal Contract Purchase (PCP), Hire Purchase (HP), and personal loans.
Some lenders cater to individuals with poor credit by offering tailored finance options, while others cater borrowers with excellent credit for lower interest rates or 0% interest.
Some lenders cater to individuals with poor credit by offering tailored finance options, while others cater borrowers with excellent credit for lower interest rates or 0% interest.
How car finance lenders work
Generally, you can expect the following steps when working with a car finance lender:
• Credit checks: Before approving your application, lenders review your credit history to assess whether you can afford the repayments and see how reliable you are with repayments. A strong credit score may also help you secure better terms, like lower interest rates. • Loan agreements: If you’re approved for car finance, you’ll sign a credit agreement. This document outlines the loan terms, including the total amount borrowed, repayment schedule, and any applicable fees or interest rates. • Lenders retain ownership: In most car finance arrangements, including hire purchase (HP) or personal contract purchase (PCP), the lender retains ownership of the vehicle until the loan is fully paid. This means you’ll need to complete all payments to own the car outright. • Repayment terms: Lenders typically offer repayment schedules ranging from 12 to 60 months, allowing you to choose a term that fits your budget. • Interest rates: Your interest rate is influenced by your credit score and the lender’s policies. Borrowers with higher credit scores are often offered more competitive rates.
• Credit checks: Before approving your application, lenders review your credit history to assess whether you can afford the repayments and see how reliable you are with repayments. A strong credit score may also help you secure better terms, like lower interest rates. • Loan agreements: If you’re approved for car finance, you’ll sign a credit agreement. This document outlines the loan terms, including the total amount borrowed, repayment schedule, and any applicable fees or interest rates. • Lenders retain ownership: In most car finance arrangements, including hire purchase (HP) or personal contract purchase (PCP), the lender retains ownership of the vehicle until the loan is fully paid. This means you’ll need to complete all payments to own the car outright. • Repayment terms: Lenders typically offer repayment schedules ranging from 12 to 60 months, allowing you to choose a term that fits your budget. • Interest rates: Your interest rate is influenced by your credit score and the lender’s policies. Borrowers with higher credit scores are often offered more competitive rates.
Direct lenders vs. brokers
When shopping for a car on finance, you’ll probably hear both lenders and brokers mentioned.
Lenders are the ones who loan the money. This could be banks or finance companies. They handle the entire loan process, from approval to repayment collection. Brokers are intermediaries that connect you to multiple lenders. They compare offers from various lenders to find help the best deal. As they have a wider pool of lenders, they can make shopping easier. Learn more about brokers here. Choosing between a direct lender and a broker depends on your needs. If you’re unsure about your options or have unique requirements, a broker can help you navigate the market.
Lenders are the ones who loan the money. This could be banks or finance companies. They handle the entire loan process, from approval to repayment collection. Brokers are intermediaries that connect you to multiple lenders. They compare offers from various lenders to find help the best deal. As they have a wider pool of lenders, they can make shopping easier. Learn more about brokers here. Choosing between a direct lender and a broker depends on your needs. If you’re unsure about your options or have unique requirements, a broker can help you navigate the market.
How UK car finance lenders are regulated
When financing a car in the UK, regulatory bodies like the Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS), and Competition and Markets Authority (CMA) help ensure you’re treated fairly and transparently.
1. Financial Conduct Authority (FCA)
The FCA regulates car finance lenders, requiring them to operate responsibly and transparently. Their role in the finance market is expansive, but at a glance it covers:
• Authorisation: All lenders must be FCA-approved, ensuring they meet strict standards. • Fair practices: Predatory practices, like hidden fees or unclear terms, are prohibited. • The FCA also create frameworks for lenders to follow when talking about finance, such as affordability checkers and transparent loan details. These frameworks make it easier for car buyers to understand credit, and only receive credit if it is suitable for them. These measures protect consumers from exploitation and ensure confidence when borrowing.
• Authorisation: All lenders must be FCA-approved, ensuring they meet strict standards. • Fair practices: Predatory practices, like hidden fees or unclear terms, are prohibited. • The FCA also create frameworks for lenders to follow when talking about finance, such as affordability checkers and transparent loan details. These frameworks make it easier for car buyers to understand credit, and only receive credit if it is suitable for them. These measures protect consumers from exploitation and ensure confidence when borrowing.
2. Financial Ombudsman Service (FOS)
The FOS resolves disputes between borrowers and lenders, often without costly legal action.
They can offer free, impartial support if you feel treated unfairly and you have a complaint that you feel hasn’t been resolved by your finance provider – for example if you face unexpected fees or feel your contract terms have been misrepresented. If the FOS rule in your favour, lenders may need to compensate you or amend agreements.
They can offer free, impartial support if you feel treated unfairly and you have a complaint that you feel hasn’t been resolved by your finance provider – for example if you face unexpected fees or feel your contract terms have been misrepresented. If the FOS rule in your favour, lenders may need to compensate you or amend agreements.
3. Competition and Markets Authority (CMA)
The CMA ensures fair competition among lenders to benefit consumers.
They also monitor the market to stop lenders from fixing high rates and promote fair pricing and better choices for borrowers by encouraging competition – like lower rates and flexible options. By regulating lenders, resolving disputes, and promoting competition, these organisations ensure a safer, fairer car finance market. Always check for FCA authorisation and know your rights under the FOS and CMA.
They also monitor the market to stop lenders from fixing high rates and promote fair pricing and better choices for borrowers by encouraging competition – like lower rates and flexible options. By regulating lenders, resolving disputes, and promoting competition, these organisations ensure a safer, fairer car finance market. Always check for FCA authorisation and know your rights under the FOS and CMA.
Protecting yourself when borrowing
To borrow confidently:
1. Check authorisation: Ensure the lender is FCA-regulated. You can do this on the FCA’s Register. 2. Compare offers: Use tools or online brokers to find competitive deals. 3. Understand terms: Review repayment schedules, interest rates, and fees carefully. 4. Budget wisely: Confirm you can afford repayments alongside your other expenses.
1. Check authorisation: Ensure the lender is FCA-regulated. You can do this on the FCA’s Register. 2. Compare offers: Use tools or online brokers to find competitive deals. 3. Understand terms: Review repayment schedules, interest rates, and fees carefully. 4. Budget wisely: Confirm you can afford repayments alongside your other expenses.
Navigating the world of car finance can feel daunting, but understanding the role of lenders and your rights as a borrower should make it easier to shop with confidence.
Learn more about car finance and see finance deals advertised by retailers on Auto Trader.
Learn more about car finance and see finance deals advertised by retailers on Auto Trader.